Frequently Asked Questions

Can't find your question? Contact us and we'll happily provide an answer.

How do I start the planning process with you?

Starting your event planning journey with us is easy! Simply contact us through our website, email, or phone. We’ll schedule a consultation to discuss your event details, preferences, and budget. From there, we’ll create a customized proposal tailored to your needs.

Can you accommodate special requests for my event?

Absolutely! We pride ourselves on our flexibility and creativity. Whether you have, entertainment requests, or unique decor ideas, our team is adept at accommodating special requests to make your event truly your own.

What is included in the venue rental?

Our rental includes exclusive use of the space including tables, chairs, and there is an abundance of on-site parking. Custom lighting, linens, audiovisual equipment and museum tours are available, at additional cost.

Can we bring our own vendors?

Absolutely! While we offer a curated list of preferred vendors, you can bring your own vendors as long as they meet our venue’s insurance and licensing requirements.

Do you offer catering services?

We work with a list of preferred caterers, but you are welcome to bring your own licensed caterer.

Is alcohol allowed at events?

Yes! Alcohol is permitted with the use of a licensed and insured bartender or catering service, and a security guard required on premise. A second security guard is required for each additional 100 guests.

How far in advance should I book my event?

We recommend booking as early as possible to ensure the best selection of dates and services. For weddings and large corporate events, booking at least 6-12 months in advance is ideal. However, we can often accommodate shorter timelines, so please don’t hesitate to contact us with your needs.

What is your cancellation policy?

We understand that plans can change. Our cancellation policy is designed to be as flexible as possible. If you need to cancel or reschedule your event, please contact us at your earliest convenience. Fees and available options may vary depending on the timing of the cancellation and the specific arrangements made for your event.

How do you handle unexpected changes on the event day?

Our experienced team is skilled at managing on-the-spot adjustments. Whether it's a last-minute change in weather, vendor issues, or any other unforeseen circumstance, we are prepared to handle challenges swiftly and efficiently to ensure your event proceeds smoothly.

Do you provide setup and breakdown services?

Yes! Our team handles the setup of tables and chairs, that are included in our rental agreement. When you bring your own equipment you are responsible for your own setup and teardown.

Do you have an on-site coordinator?

Yes! We have an on-site facilities coordinator to help guide with setup. However, we do not provide an event coordinator who would ensure your event runs smoothly from start to finish.

Is the venue wheelchair accessible?

Yes! Our venue is fully wheelchair accessible, including restrooms and entryways.

📞 Still have questions? Contact our team today!

Call us at 909-597-1735 and schedule a free consultation and tour of our beautiful facility.

Location & hours

15121 Stearman Drive

Chino, CA 91710

We are Open

Tuesday – Saturday
11:00am – 11:00pm (by appointment)

Closed Sunday and Monday and Major Holidays

15121 Stearman Dr, Chino, CA 91710, USA

Location:
15121 Stearman Drive Chino, CA 91710

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